Contact Us

Email: orders@jmsventuresinc.com
Phone: (703) 743-9991
Fax: (703) 991-4344

If you have any questions regarding ordering, pending orders, or would like to be added to our mailing list, please e-mail us at the address above.

Shipping

  • Items in stock will be shipped within 3 business days by UPS Ground (may take up to 7 days delivery time).
  • Item that are not in stock normally take 4-6 weeks from receipt of order.
  • Items that are special ordered (a certain pattern/size that is not usually stocked) requires a $20 special order fee.
  • Special order items take 10 weeks from acceptance of order to delivery.
If expedited shipping is needed please contact us via phone or email.

Collar Sizing

About our collar sizing: (For best results, if you are unsure of the fit, measure your dog’s neck and send that number in the comments section so we can confirm you have selected the correct size.
8” to 10” collars are ½” wide
11” to 14” collars are ¾” wide
16” to 24” collars are 1” wide
Lurcher style collars are 2” wide in the middle tapering to ¾” at both ends and come in sizes 14” to 22”
Leads are 42" long and ¾” wide. (Leads are not recommended for dogs that pull or are over 50 pounds.) Our sizes reflect the measurement from the end of the leather at the buckle end to the center hole at the other end (some manufacturers include the buckle in their measurement but we do not which means your dog may take a smaller size in our line).
Beads are hand sewn in leather anchoring every 4-5 beads back into the leather. A second piece of leather is glued and stitched on the back for comfort and durability. Buckles are solid, hand-cast brass. 
Not just a pretty collar – these are made to be enjoyed. We offer a one-year guarantee with normal wear and tear but the reality is we have customers with collars 4-8 years old.

Payment/Tax

For online orders we accept Visa, MasterCard and American Express. Your credit card is charged at the time of order processing.  If you would like to pay by Personal Check or Money Order, please contact us.

Virginia residents are charged 6.0% sales tax on their orders. For those residing outside Virginia, no sales tax is charged.

Returns

It is very important to us that you are completely satisfied with our products. All returned and exchanged items must be in original condition, unused and accompanied by a sales receipt. We will accept returns for a full refund of items within 30 days of purchase. Merchandise over 30 days can be exchanged for credit and will be subject to a 25% restocking fee. Shipping and handling charges will not be refunded or credited. Items over 60 days old and special orders may not be returned or exchanged.

Guarantee

  • Pet Collars - 1 year guarantee with normal wear and tear from date of purchase.
  • Home Decor - 1 year guarantee with normal wear and tear from date of purchase.

Shows

Date Location
TBA contact us at orders@jmsventuresinc.com

Wholesale Accounts

We do have wholesale prices and quantities available. Please contact us at orders@jmsventuresinc.com or (703) 743-9991 for details.
JMS Ventures, Inc.   .   Phone ~ 703.743.9991   .   Fax ~ 703.991.4344