About Us

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Contact Us

Email: orders@jmsventuresinc.com
Phone: (703) 743-9991
Fax: (703) 991-4344

If you have any questions regarding ordering, pending orders, or would like to be added to our mailing list, please e-mail us at the address above.

Shipping

  • Items in stock will be shipped within 3 business days by UPS Ground (may take up to 7 days delivery time).
  • Item that are not in stock normally take 4-6 weeks from receipt of order.
  • Items that are special ordered (a certain pattern/size that is not usually stocked) requires a $20 special order fee.
  • Special order items take 10 weeks from acceptance of order to delivery.
If expedited shipping is needed please contact us via phone or email.

Collar Sizing

For purchasing dog collars we ask that you measure your pets neck and give us the exact measurement. We try hard to fit your pet using the middle hole on the collar as the beading shows up best when it is centered.

As these are handmade items lengths and widths may vary slightly.  We have been told that our collars run large!

Payment/Tax

For online orders we accept Visa, MasterCard and American Express. Your credit card is charged at the time of order processing.  If you would like to pay by Personal Check or Money Order, please contact us.

Virginia residents are charged 5.0% sales tax on their orders. For those residing outside Virginia, no sales tax is charged.

Returns

It is very important to us that you are completely satisfied with our products. All returned and exchanged items must be in original condition, unused and accompanied by a sales receipt. We will accept returns for a full refund of items within 30 days of purchase. Merchandise over 30 days can be exchanged for credit and will be subject to a 25% restocking fee. Shipping and handling charges will not be refunded or credited. Items over 60 days old and special orders may not be returned or exchanged.

Guarantee

  • Pet Collars - 1 year guarantee with normal wear and tear from date of purchase.
  • Home Decor - 1 year guarantee with normal wear and tear from date of purchase.

Shows/Events

Date Location
TBA contact us at shows@thekenyancollection.com

Wholesalers

We do have wholesale prices and quantities available. Please contact us at orders@jmsventuresinc.com or (703) 743-9991 for details.
JMS Ventures, Inc.   .   Phone ~ 703.743.9991   .   Fax ~ 703.991.4344